SILVA, A. M. G. da. BALANCED SCORECARD (BSC) "CAUSE-AND-EFFECT" ANALYSIS: A CASE STUDY IN A FUEL DISTRIBUTOR COMPANY. Management Control Review, [S. l.], v. 5, n. 1, p. 34–46, 2020. DOI: 10.51720/mcr.v5i1.3695. Disponível em: https://www.journals.ufrpe.br/index.php/managementcontrolreview/article/view/3695. Acesso em: 20 may. 2024.